Thanks to BCGroup researches we understand features of Russian market and GOO.N customers' needs. Also we received first results of testing our new product - GOO.N Premium. It helped us to find the best way for promotion our products to the market.

We would like to express our gratitude to BCGroup for the information that we have already managed to collect with their help. "Vita Baltic International" is in a stage of active growth, increasing its product line, expanding its sales geography. Therefore, we regularly face the task of assessing market capacity, competitive analysis and research of preferences in different countries.

All work was completed efficiently and on time. A distinctive feature of BCGroup employees is their willingness to quickly respond to changing circumstances during the research process. We hope for further fruitful cooperation and are ready to recommend BCGroup as a reliable partner.

Thanks to research conducted jointly with BCGroup, we were able to understand the needs of our clients, make adjustments to our work processes and expand the geography of our presence.

Thanks to the work carried out on data collection and analysis, and the high level of professionalism of the BCGroup team, we better understand the needs of our clients and the competitive situation in the regions of our presence. I would especially like to note the work of the BCGroup call center for their high quality of work, efficiency and responsiveness.

The results of BCGroup's research made it possible to give an objective assessment of the quality of service at the airport and individual areas of our activities, as well as to record significant points in servicing passengers.